High Quality Workmanship as Standard

We pride ourselves on exceeding customer expectations on service and professionalism...

But we assure you, we will do everything in our power to put things right.


COMPLAINTS POLICY

We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.

To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.

As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards.

In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible. Either :-

  • call us on 07469246941
  • write to us at:

    Technoinstall Ltd,
    Unit 1a,
    Gogar Station Road,
    Gogar,
    Edinburgh,
    EH12 9BU
  • or email us at customerservices@technoinstall.co.uk
we will aim to respond within 2 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.

Where we are unable to resolve your complaint using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event that we cannot remedy your complaint to your satisfaction you may wish to refer your complaint to them. If you wish to do so please contact Which? Trusted traders in the first instance on 0333 241 3209.

eMail Us

Contact Us

Technoinstall Ltd
Unit 1a
Gogar Station Road
Gogar
Edinburgh
EH12 9BU
Tel: 0131 659 9580
Mob: 07469 246 941

Complaints: Should the very rare occasion arise where you will feel the need to complain about our service, please click here.

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